Volunteers are needed to contact military families by phone for satisfaction level following their recent contact with the American Red Cross.

Volunteers may also assist with contacting medical and military personnel to verify information for the processing of emergency messages or leave requests.

Full training provided for this department that is open 24 hours a day/7 days a week.

Volunteer should have good phone skills, a desire to help, and be empathetic.

For more information on this and other volunteer opportunities, please contact Laura Birks, Director of Volunteer Services at (413) 737-4306 x 952 or email to birksl@usa.redcross.org